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Closing the Access to Justice Gap for Small Businesses

Who helps the "missing middle"?

Two sets of stairs separated by a large gap.

Imagine a local tech founder who downloads a free contract template to finalize a partnership agreement. Without the budget for a legal review, the partners sign the agreement. Years later, one partner leaves the company, and since the generic template did not have a standard intellectual property assignment clause, they retain ownership of half the codebase. Later on, when the remaining founder applies for a small business grant, they are rejected for failing to prove the company owns its product. As a result, the company cannot secure funding to operate, and the business collapses.

Like our imaginary tech founder, many small businesses cannot get legal help when they need it and remain unprotected from avoidable mistakes.

The Economics of Unmet Legal Needs

Small businesses are a major driver of Canada’s economy. They represent 98 percent of all businesses, employ around 47 percent of our private-sector workforce, and generate more than 34 percent of Canada’s private-sector gross domestic product (2025 data). Despite this large footprint, many small businesses face barriers when accessing the Canadian justice system. The public often views the access to justice crisis through a criminal defence or family dispute lens. As a result, this damaging gap in the commercial sphere gets ignored.

When entrepreneurs, innovators, and not-for-profit organizations face complex legal questions, they fall into a systemic void known as the “missing middle.” This is because traditional legal aid, which is often reserved for individuals facing serious criminal, family, or immigration matters, excludes them.

At the same time, because many small businesses operate on constrained budgets, they cannot get professional guidance due to its high costs. Experienced commercial and litigation counsel across Canada routinely charge between $350 and $600+ per hour. Consequently, standard legal services for small businesses operating on narrow margins become more of a luxury rather than an operational expense. When businesses cannot afford these fees, the outcome becomes predictable: business owners draft their own contracts, sign take-it-or-leave-it agreements without negotiation and ignore fundamental tax planning and intellectual property protections.

What is even more concerning is that legal costs escalate dramatically if a business enters litigation over, for instance, a poorly drafted contract, a misunderstood regulatory compliance issue, or an intellectual property dispute. For example, while it may have cost our imaginary tech founder around $4,000 to have a lawyer draft a partnership agreement, a two-day trial over an issue in that agreement can cost them more than $25,000. Thus, a small business that already struggles with paying the steep legal setup costs may risk bankruptcy when facing litigation.

Table 1: National median legal fees for common business and litigation services in Canada (2024 data).

Legal Service National Media Fees (CAD)
Simple Small Business Incorporation $1,200
Securing a Financing Agreement $2,500
Simple Commercial Lending Transaction $2,500
Civil Litigation (Action up to a 2-day trial) $25,000
Civil Litigation (Action up to a 5-day trial) $50,000

 

Where Clinics Step In

Business law clinics exist to address this very issue. Across Canada, law schools operate clinics that match students with entrepreneurs and nonprofits who are stuck in the middle: too wealthy for legal aid, but not wealthy enough for a private lawyer. Meanwhile, students learn something that law schools rarely teach: how to translate legal doctrines into advice that a business owner without a law degree can use.

The University of Victoria’s Business Law Clinic is a good example of this, with upper-year students advising clients on real files, under the supervision of a practicing lawyer.

Consider a person managing a small business who is uncertain about whether to incorporate, who owns the work the team produces, and whether the individuals receiving compensation are considered employees or contractors. These are the kinds of issues that a clinic is meant to address, but are often neglected when legal advice is too costly. If left unchecked, they become the same type of conflicts that our tech entrepreneur faced.

Clinics like ours demonstrate how the concept works. However, what they lack is scale. Access is currently limited by geography (if a local law school offers one) and capacity, as intakes only occur a few times per year, and there are only so many students who can take on files. That is not a flaw in the model; rather, it indicates that clinics need additional support.

Two clear steps would help. First, provincial or federal grants and tax credits specifically designated for clinical legal programs, tied to measurable outcomes such as files opened or clients served, would allow existing clinics like UVic’s to accept more students and more cases, while also making it financially viable for law schools that do not yet have one to start. Second, a free legal literacy module for new business owners, delivered via the same channels used for business registration or incorporation, covering the handful of decisions almost every business faces, would assist entrepreneurs in recognizing when they need a professional, before a bad clause turns into a lawsuit. Neither requires additional infrastructure. Both scale a model that has already proven successful at a few schools.

This isn’t simply beneficial for business owners. Owners who understand their basic legal obligations are less likely to get into issues that could have been avoided with a clearer contract or a simple incorporation check. Businesses that identify a legal issue early on are less likely to face insolvency proceedings, which cost significantly more and take far longer than the advice that may have prevented them. None of this implies that every dollar spent on legal advice pays for itself; in many cases, legal fees are simply the cost of doing business. Preventable disputes, such as those that arise in court because a basic issue was not identified early enough, are a cost that the system bears that it does not have to. 

Our tech founder’s partnership agreement would have cost $4,000, but what was lost instead was the business. The solution requires no miracle, simply the type of assistance that clinics like UVic’s currently provide, made available before the damage was done. The tools needed to close the gap already exist. What is absent is the commitment to support them at the scale required to address the problem.